Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.

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Shipping Time

Estimated delivery times:

* United States: 7–15 business days
* International: 10–20 business days (varies by destination)

Please note that delivery times may be affected by customs, weather, or carrier delays.

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Shipping Methods

We use reliable standard international shipping services to ensure safe and efficient delivery.

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Shipping Fees

* Orders over $59: Free Shipping
* Orders under $59: Flat shipping fee applies (calculated at checkout)

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Discreet Packaging

All orders are shipped in plain, unmarked packaging for your privacy.
No product details or brand information will appear on the outside of the package.

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Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery status at any time.

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Lost or Delayed Packages

If your package is delayed or appears lost, please contact our support team. We will assist you in resolving the issue as quickly as possible.

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Contact Us

If you have any questions regarding shipping, please contact us at:
📧 X-Freya.shop@outlook.com